IMPORTANT Notice
Dear valued customer,
As a valued customer of MMT, we are writing to inform you of an important update regarding Everite cutoff and grinding equipment.
Due to numerous factors outside of our control, including technological advancements and components reaching obsolescence, we regret to inform you that we are no longer able to provide full maintenance or support for many Everite products.
Depending on the problem support may be available but limited. The following Everite models are affected:
| Everite Cutoff Machines | Support Level |
| TC-1; TC-1A – All versions | Very limited –Mechanical items only. |
| TC-1C; Ultracut – All versions | Very limited –Mechanical items only.
|
| SR7 – All versions | Limited – Some mechanical and electrical. No software support.
|
| SR8 | Limited. Most mechanical, electrical, and software can be supported with extended lead times
|
| ACOM | Limited. Most mechanical, electrical, and software can be supported with extended lead time |
| TC-3A , TTX | No Support |
| Everite Grinding Machines | Support Level |
| H3-H3A: H4-H4A: H7; OS-1; AMAG-1 | No Support |
| H7PG; H7SG – HG 16 | No Support |
| VG-1; VG-30; VG-48 | No Support |
| VG-1000CNC | Very Limited |
| EG-618; EG-618S; EG-612 | Limited support –Extended lead times. No software support. |
| UG-618CNC; UG-824CNC | Limited support on mechanical and CNC control – Extended lead times |
| EG-818CNC; EG-824CNC | No Support |
| VG-36 | Very limited support- Extended lead times |
We understand that this news may come as an inconvenience, and we sincerely apologize for any disruption this may cause to your operations. However, please be assured that we are fully committed to assisting you during this transition period.
Our dedicated support team is available to address any concerns you may have and offer guidance on suitable alternatives or upgraded solutions that can meet your specific requirements. We are fully invested in finding the best possible resolution for your ongoing cutoff and grinding needs.
Please feel free to reach out to our Total Care Service & Support team at Glebar Customer Care [email protected] or contact Tom Travia at [email protected] with any questions or requests for further information on a Tridex machine to replace any obsolete Everite product.
We are ready to provide you with the necessary assistance and support to ensure a smooth transition.
Once again, we deeply appreciate your understanding and patience in this matter.
Thank you for your continued trust in MMT, and we look forward to serving you with our latest advancements in cutoff and grinding technology.
Sincerely,
Medical Manufacturing Technologies, Inc. (MMT)
